Dialer Settings
Core dialer behavior — voicemail drop, call script, daily goals.
Smart Timezone Dialing
Skip contacts outside 8 AM–8 PM in their local timezone
DNC Enforcement
Automatically skip contacts on the DNC list
Voicemail Drop
Pre-recorded message dropped automatically when voicemail is detected.
Phone Numbers
Your provisioned Telnyx numbers used for outbound calls with automatic local-presence matching.
Disposition Rules
Configure automatic actions that trigger when an agent selects a disposition. Rules run in order. Multiple rules per disposition are supported.
Do Not Call List
Contacts on this list are automatically skipped by the dialer. Temporary entries expire automatically.
Call Recording
Recordings are stored via Telnyx and accessible in the Reports page for each call.
Enable Recording
Record all outbound calls. Stored in Telnyx — playback available in Reports.
Webhook
Send a POST request with call data after each disposition is saved.
GoHighLevel (GHL)
Connect your GoHighLevel account to sync contacts and update pipeline stages automatically.
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Telnyx
API key loaded from your environment variables. Used for outbound calling, AMD, recording, and number reputation.
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Closenture Dialer — Chrome Extension
Use the dialer as a floating window or side panel directly inside GoHighLevel.
🪟
Floating Window
Opens as a small popup alongside any browser tab. Works everywhere.
Default mode
📌
Side Panel
Docks inside Chrome next to GoHighLevel. Auto-opens when you visit GHL.
Extra option
Setup — 4 steps
1
Download the extension
Click the button below. The zip is pre-configured with your server URL — no setup needed for your team.
2
Open Chrome Extensions
Go to
chrome://extensions and enable Developer Mode with the toggle in the top-right corner.3
Unzip and load
Extract the downloaded zip. Click Load unpacked in Chrome and select the extracted folder.
4
Pin & use
Click the puzzle icon in Chrome toolbar → pin Closenture Dialer. Click it to open the floating dialer, or browse to GoHighLevel — the side panel appears automatically if you enable it in the extension options.
The zip includes your server URL already configured. Share it with your team as-is.
Campaigns
Each campaign is a dialing project with its own lead list. Upload a CSV to a campaign, assign a team, and agents pick which campaign to dial from the dialer.
Team → Campaign Assignment
Assign each team to a campaign so they only dial leads from that list. Teams without an assignment use the default pipeline.
Team Members
Manage your agents and admins.
Plan & Account
Your current subscription plan and account details.
Usage This Month
Call minutes consumed this billing cycle. Resets on the 1st of each month.
Phone Numbers
Telnyx numbers provisioned to your account. $3/number/month.
Change Password
Update your login password. Must be at least 8 characters.